Member Experience Associate Pasadena

Member Experience Associate

Part Time • Pasadena
This is a Member Experience position for our brand-new gym in Pasadena! We are looking for sales-driven individuals who excel in working in a gym environment. If this description matches you, apply NOW!
 
Benefits and Perks: 
  • Flexible scheduling
  • Growth Opportunities
  • Complimentary Gym Membership 
 
Job Expectations:
  • Work your scheduled shifts and arrive on time every shift
  • Arrive for your shift in full uniform: brand-approved shirt, khaki or black athletic pants, and sneakers (be well groomed, neat, and presentable)
  • Aim to exceed customer expectations at every opportunity
  • Make eye contact with customers
  • Smile authentically at customers
  • Speak enthusiastically to customers
  • Be attentive and courteous to customers
  • Keep a sense of urgency and hustle when it comes to helping customers
  • Keep a positive, upbeat personality.
  • Be able to communicate clearly, professionally, and proactively when needed.
  • Prior experience in sales, retail, or hospitality is helpful.
  • Active CPR/AED certification preferred.
 
Job Responsibilities: 
  • Greet and check in members as they come in.
  • Resolve customer issues in an effective manner.
  • Sell memberships, retail, and merchandise.
  • Follow up with prospects promptly.
  • Ensure a safe and clean health club environment for members and staff.
  • Open and close the facility if scheduled.
  • Follow company policies, procedures, and best practices.
Compensation: $12.00 - $16.00 per hour




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SOME PERKS OF WORKING FOR RETRO INCLUDE:

Flexible Scheduling
Fun Work Environment
Included Gym Membership